Residential care and mobility assistance
Competent medical senior care & help
Independent living and skilled nursing
Enhancing Lives with Personalised Care
Experienced and Compassionate Caregivers
Superior Caregiver Matching Process
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Let's attend to some crucial Frequently Asked Questions real quick:
1. What types of care services does Shorem Healthcare provide?
Shorem HealthCare provides a wide range of care services, including domiciliary care, live-in care, respite care, and specialized care for conditions such as dementia and Parkinson’s disease.
2. How do you ensure the quality of your caregivers?
We carefully select and extensively screen our caregivers, including background checks and thorough interviews. We also provide continuous training and supervision to maintain the highest standards of care.
3. Is Shorem HealthCare available for short-term care needs?
Yes, we offer short-term care options such as respite care, which provides temporary relief for primary caregivers, allowing them to take a break while ensuring their loved ones receive quality care.
4. How can I arrange care services for myself or a loved one?
Getting started is simple. You can contact our team either by phone or through our website to discuss your care needs and schedule a complimentary assessment. We’ll work with you to create a personalised care plan that meets your requirements.
5. Are your Caregivers checked and insured?
Yes. Caregivers have enhanced DBS clearance and professional references checked with recent and past employers. All Care Givers are covered with general liability and workers compensation insurance.
The first, and most important question that we ask ourselves during the recruitment process is – does this potential member of staff have a good heart? We recruit, employ and retain the very best staff and they complete on-going training and development to ensure that they continue to deliver market-leading care based on best practice.
6. Will my family members always receive care from the same Caregiver?
Our goal is to establish a long-term relationship with your loved one. Should your family want to request another Caregiver for any reason, we’ll search for a match until your family is happy. We understand that a strong rapport and trust with a Caregiver is vital to a successful home care experience. If your loved one receives care for many hours in a day or at different times of the day throughout the week, it may be necessary to schedule more than one Caregiver in a given week.
If your family requires multiple Caregivers, our goal is the same: we want you to be satisfied and happy. We’ll do what it takes to make sure we achieve that goal.
7. What happens if I dislike my caregiver?
In the unlikely event of this happening, we encourage you to call the office where our friendly staff will discuss your concerns and find a replacement care worker for you as soon as possible